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General Terms and Conditions

1. scope of application

The following General Terms and Conditions (GTC) apply to all business relationships between you as a customer and Kronoton GmbH. The version of these General Terms and Conditions valid at the time the contract is concluded shall apply. We refer to consumers as customers in accordance with § 13 and §14 BGB.

2 Offer and conclusion of contract

Our presentation of goods on the Internet or in print media does not constitute an offer, but a non-binding invitation to you to order these products from us.

Your order of the desired products via our website (www.hdsx.com), by e-mail (info@hdsx.com), by telephone (+49 40-68948878-10, is a legally binding offer to conclude a purchase contract. We will confirm receipt of your order without delay. The order confirmation as well as the acceptance of a telephone order do not constitute a legal acceptance on our part. By sending the goods to you, we accept your offer.

3. Delivery

Delivery will be made as quickly as possible, subject to availability of the goods. If ordered items are not available, we will inform you of the next possible delivery date

4 Shipping, transfer of risk, shipping costs

Unless otherwise agreed, the shipping route and means are at the discretion of the seller. If the goods are dispatched to the customer at the customer’s request, the risk of accidental loss or accidental deterioration of the goods shall pass to the customer upon dispatch to the customer, at the latest when the goods leave the warehouse. This applies regardless of whether the goods are shipped from the place of performance or who bears the freight costs.

If goods are delivered with obvious damage to the packaging or contents, we would ask you to complain about the damage to the carrier/freight service immediately, to refuse acceptance if necessary and to contact us as soon as possible so that we can protect our rights against the carrier/freight service. Please also inform us of any hidden defects as soon as you discover them so that we can contact our supplier. Your warranty rights as our customer naturally remain unaffected.

5. Payment

Payment of the purchase price is to be made by the method of payment chosen by the buyer. Once your first payment has been credited to our accounts, the ordered products will be dispatched to you as soon as they are available.

6. Reservation of proprietary rights

The delivered goods shall remain our property until all claims have been paid in full

7. Notice of defects, warranty

Warranty rights of the buyer presuppose that he has properly fulfilled his obligations to inspect the goods and give notice of defects in accordance with § 377 HGB (German Commercial Code). We ask you to notify us in writing of any obvious defects in the goods within two weeks of receipt. We grant a warranty of two years from delivery of the goods for new goods purchased from us.
In order to avoid legal disputes, you are obliged, before asserting your warranty claims, to make the goods complained about available to us for inspection of the defect, either at your premises, by sending them to us or to a third party designated by us. Please contact us by telephone on 040/68948878-12 to arrange the next steps. If you refuse to cooperate in this respect, we shall be released from our warranty obligation.

8 Final provision, applicable law

Should any provision of these General Terms and Conditions of Delivery and Payment be or become invalid or unenforceable, this shall not affect the validity of the remaining provisions of the General Terms and Conditions of Delivery and Payment.
German law shall apply to the exclusion of the UN Convention on Contracts for the International Sale of Goods (CISG).
Place of jurisdiction is Hamburg

2021 Kronoton GmbH